Payment Methods and Due Dates

Payment Methods and Due Dates

All invoices are due within 30 days of the invoice date unless your contract specifies different payment terms (Net-45 or Net-60). Late payments may result in a service interruption notice and a late fee as outlined in your service agreement.

Accepted Payment Methods

• ACH / Direct Debit: Enroll in AutoPay through the customer portal to have invoices paid automatically from a linked bank account. AutoPay enrollments take one full billing cycle to activate.
• Wire Transfer: Wire instructions are printed on the bottom of every invoice. Include your account number and invoice number in the memo field.
• Check: Payable to the remittance address on the invoice. Allow 5–7 business days for processing.
• Corporate Credit Card: Available for accounts under $10,000 per month. A processing fee may apply; contact your account manager for details.

Payment Confirmation

ACH and credit card payments are confirmed instantly in the portal. Wire and check payments are reflected within 2–3 business days of receipt. For payment disputes or to request an extension, contact your account manager or email [e-mail].